Getting Started
with cPanel

Setting up Email

The first thing we're going to do is actually create the email accounts on your server.

To Set up Email Accounts

1. Log in to your Account Manager.
2. Click Servers.
3. Next to the account you want to use, click Launch.
4. Next to the domain name you're using, click Manage cPanel.
5. Confirm any security exceptions you encounter — it's safe, we promise.
6. In the Email section, click Accounts.
7. Complete the on-screen fields, and then click Create Account.

You can go through and create any email accounts you know you'll want to use here.

All this does is set up the account on the server though. There's no way for your domain name to know to route its email to this server, which brings us to our next step...

Moving Your Email Service

Right now your domain name's email goes somewhere, but it's probably not the server you set up through us. To change that and start routing your domain's email to this server, you'll need to change its DNS. If your domain name is...

Where?	Do this...
Here	Use our DNS Manager.
Elswhere	Change the DNS information at the domain name's registrar (i.e. the company where you registered it).

You'll want to use the DNS information we've listed below. If there are any duplicate entries (e.g. two CNAMEs with the host "mail"), you should remove the old one and just use the entry listed below. You should also only have the MX record listed below, i.e. delete all other MX records.

CNAME
Host	Points To	TTL
mail	@	1 Hour

MX (Mail Exchanger)
Priority	Host	Points To	TTL
0	@	mail.your domain name	1 Hour

Once you've made this change, your server will begin receiving email within 48 hours.

Configuring Email Clients

Once you've got the mail flowing to your server, you'll obviously want to check it. Fortunately, cPanel makes this incredibly simple with automatic configuration tools for popular email clients.

To Configure Email Clients

1. Log back in to cPanel.
2. Click Email at the top of the page.
3. Next to the account you want to use, from the More menu, select Configure Email Client.
4. In the Protocols column for the application you want to use, click IMAP over SSL/TLS and follow the instructions it presents.

You'll need to complete the configuration for each place you want to check the email address (e.g. your laptop, your desktop, and your phone).

If you encounter any problems, you can also use the information in the Manual Settings section to help you configure your email clients.